Terms of service

How Elo Xpress works and what you need to know

Elo Xpress connects customers and drivers through our platform in Columbia, Maryland. By using our service, you agree to these terms. We're committed to safe, reliable transportation and item delivery for our community.

How Elo Xpress works and what you need to know

Common questions about our terms

What does the Elo Xpress disclaimer cover?

Am I responsible if something goes wrong with my delivery?

Does the disclaimer apply to both riders and drivers?

What happens if the app crashes or service stops?

Can I hold Elo Xpress responsible for a driver's actions?

What if I disagree with the terms?

How do I report a problem with a ride or delivery?

Does the disclaimer limit refunds?